Comments on: Firefox and Madame Tussauds Wax Museum and free user testing http://www.lunametrics.com/blog/2006/10/31/firefox-and-madame-tussauds-wax-museum-and-free-user-testing/ LunaMetric's blog on conversion rate and web analytics Mon, 01 Dec 2008 19:51:50 +0000 http://wordpress.org/ By: Daniel Waisberg http://www.lunametrics.com/blog/2006/10/31/firefox-and-madame-tussauds-wax-museum-and-free-user-testing/#comment-203 Daniel Waisberg Thu, 02 Nov 2006 08:01:00 +0000 http://72.22.16.69/blog/?p=214#comment-203 Great post, there are so many websites that are not built for Firefox, it's just amazing!<BR/><BR/>I just read an interesting article about how Google started to thank people who find security flaws in their products by name in Google's corporate website. <BR/><BR/>Google thanks bug hunters: http://tinyurl.com/ykx3g8<BR/><BR/>It seems that Google is ready to admit they make mistakes. In fact, a few weeks ago I read a very interesting story about Google that shows how they believe that a company that does not make mistakes does not move fast enough.<BR/><BR/>As sir Ken Robinson said in his presentation at TED (http://tinyurl.com/g3t7z), "those people that do not accept their mistakes, will never come up with an innovative solution to go out of that."<BR/><BR/>Daniel Waisberg Great post, there are so many websites that are not built for Firefox, it’s just amazing!

I just read an interesting article about how Google started to thank people who find security flaws in their products by name in Google’s corporate website.

Google thanks bug hunters: http://tinyurl.com/ykx3g8

It seems that Google is ready to admit they make mistakes. In fact, a few weeks ago I read a very interesting story about Google that shows how they believe that a company that does not make mistakes does not move fast enough.

As sir Ken Robinson said in his presentation at TED (http://tinyurl.com/g3t7z), “those people that do not accept their mistakes, will never come up with an innovative solution to go out of that.”

Daniel Waisberg

]]> By: Anonymous http://www.lunametrics.com/blog/2006/10/31/firefox-and-madame-tussauds-wax-museum-and-free-user-testing/#comment-204 Anonymous Thu, 02 Nov 2006 06:50:00 +0000 http://72.22.16.69/blog/?p=214#comment-204 I think the key here is that some people can't or won't accept that things change.<BR/><BR/>What was true "All our users use MSIE" may not be any more. "Some of our users use Firefox". Tomorrow it could just as easily be "80% of our users use the RobbinsFox Browser".<BR/><BR/>For us in the analytics game, it's too easy a trap to assume that what was yesterday will be tomorrow. We should *always* be re-evaluating and verifying our assumptions. And I'm just as guilty of not doing that as the next person.<BR/><BR/><BR/>Oh yeah. I work with one site that does 10's of millions of page views a month, and MSIE is way less than 10% usage.<BR/><BR/>Know your audience!<BR/><BR/><BR/>It's also possible that Madame T's simply don't have the resources to fix the problem for FFox either. Seen that one a few times. Not won't. Can't.<BR/><BR/>Cheers!<BR/>- Steve I think the key here is that some people can’t or won’t accept that things change.

What was true “All our users use MSIE” may not be any more. “Some of our users use Firefox”. Tomorrow it could just as easily be “80% of our users use the RobbinsFox Browser”.

For us in the analytics game, it’s too easy a trap to assume that what was yesterday will be tomorrow. We should *always* be re-evaluating and verifying our assumptions. And I’m just as guilty of not doing that as the next person.

Oh yeah. I work with one site that does 10’s of millions of page views a month, and MSIE is way less than 10% usage.

Know your audience!

It’s also possible that Madame T’s simply don’t have the resources to fix the problem for FFox either. Seen that one a few times. Not won’t. Can’t.

Cheers!
- Steve

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