Essential Guide to Testing AdWords Ad Copy – Part 1

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blog-testing-adwords-ad-copy
Writing and testing great AdWords ad copy is like running a never-ending science experiment. No matter how many times you optimize your text ads, there is always something you can tweak or test.

With so many options for testing, managing ad performance can be overwhelming. Fear not! I’ll walk you through some basic ad testing concepts to implement in your PPC campaigns in our two part series.

Starting Your Ad Test

Always think about starting your A/B testing immediately. Planning ahead ensures early data collection and will help you achieve significant results in a shorter span of time.

If you already have an existing campaign that you aren’t testing in, don’t stress. Identify the big-spending ad groups and prioritize those first. This allows you to optimize the ad groups that spend most of your money and also collect more data for analysis.

What To Test?

While it might be tempting to test everything at once, it is more valuable to test one variable for a sufficient length of time. This will give you meaningful data and leave you with no doubt as to what caused the change in performance. If you want to read more about why this is important, Sayf Sharif has a great post right here on our blog about best practices for A/B testing.

Once you have singled out the winning element, you can move on to more testing for further refinement. Test ad copy by creating two different ads per ad group when drafting your campaign. Here are some starting variables for testing:

Test Headlines

The headline, in all its clickable-blue glory, is the first thing a user will read after performing a search. With so much competition on the search engine results page, it is imperative that you seize the opportunity to make a good impression. And with only 25 characters to work with, you can’t afford to waste valuable space.

Headline Example

Notice the change? Although we refer to our sessions as “trainings,” they could also accurately be described as workshops.

Make your headline as concise as possible, playing with different descriptions of your product or service. What sounds great to you might not resonate with the user, and since they’re ultimately the ones paying the bills, it’s always a good idea to listen to what they vote for with their clicks.

Test Description Lines

With 35 characters per line, you have slightly more wiggle room than with a headline, but not much. You still need to highlight your product, offer, or services as succinctly and accurately as possible.

  • Product/Service Features: Try testing different combinations of benefits and features to find what works best.
  • Call-to-Action: Another way to test a description line is with different calls-to-action. We recommend using a strong call-to-action in all ads, but sometimes what you think is a CTA worthy of revolution (or at the very least, a click), might actually be a dud. The beauty is that there are several different ways to test a CTA. You could combine the pricing suggestion above by including prices, savings, or other promotions. It is also important to test different verbiage and grammar. Try different verbs to see which one resonates with your target audience. Combining this with rhetorical devices, such as asking a rhetorical question before the answering call-to-action, can result in a powerful advertising concoction.

    Call-to-Action Example

    It’s not only what you say, it’s how you say it.

  • User Intent: Don’t be afraid to test whole concepts, either. For example, consider user intent. If your keyword is [laptop computers], the search is ambiguous; do they want to check out reviews and compare prices, or are they ready to purchase? You could tailor two ads to each of those intents, then identify which has the higher CTR to better target the needs of those users.

    Search Intent Example

    Best Buy is banking on the searcher wanting to buy immediately, while HP believes the user wants to learn more about its different models first.

Test Display URL

This often gets overlooked, but still provides some interesting opportunities for testing. Users like to know where they’re heading, and the closer your URL matches the intent of their search, the better. Try testing out different keywords or locations in the subdirectory section, or perhaps eliminate them altogether in favor of a simple URL if you think your brand is strong enough (Ex: www.bestbuy.com/iphone versus www.bestbuy.com).

Display URL Example

That’s a bold strategy, Cotton.

Setting Up Ad Copy Testing Parameters

Now that we have settled on copy to test we need to ensure that we are running the ad test properly. Keep in mind that ad rotation is a campaign level setting. To perform a proper test you must ensure that your ads receive equal visibility – i.e. approximately equal number of ad impressions. We recommend one of the two following ad rotation options:

  • Rotate Evenly: This option rotates each ad in the ad group evenly, without any regard for performance. After 90 days, however, AdWords will automatically begin to optimize for clicks. If you feel you need more time to collect data, then the second option will be more your style.
  • Rotate Indefinitely: Like the first setting, this one rotates each ad evenly, but will continue to do so for an indefinite amount of time without optimizing. Take note of the ominous warning: “Not recommended for most advertisers.” If you use this setting, it’s important to stay on top of your test. Failing to do so could potentially mean losing money, since lower-performing ads will be shown as often as higher-performing ones for the duration of the campaign. Do NOT set it and forget it!

Settings

Be patient with AdWords ad testing. Although you might notice an initial dip in performance, you’re investing in better future performance. Give it time, analyze and optimize.


Check back later this month for the second part of our series!

Nick Eppinger is a Search Analyst focused on providing quality user experiences and content in the realms of organic and paid search. Nick has been fortunate enough to work with a variety of clients, including nonprofits, a passion that extends outside of the LunaMetrics walls. When not juggling AdWords campaigns, audits and recommendations, Nick is practicing actual juggling or training Brazilian Jiu-jitsu and Muay Thai.

  • Konrad

    Hey, @Nick. What about setting ACE to do A/B tests? Don’t You think it’s better? Or maybe it’s just too much effort setting experiments for each minor changes? What’s Your opinion? Also – What about testing more than 2 copies for example – 5 different headers.
    Nice article, by the way 🙂

    • Nick Eppinger

      Hi Konrad,

      Thanks for the kind words! Regarding ACE, I touch on it a little bit in the second part of this series here: http://www.lunametrics.com/blog/2015/08/24/adwords-testing-guide-part-2/. It’s certainly a valid way to test, and ACE has some nice benefits over doing it manually. My main complaint is that it clutters the reporting interface. Also, juggling all the different experiments can be confusing because I’m testing in every single ad group.

      Regarding testing more than one variation, my rule is you that you can as long as it’s the same variable. So in your example, testing 5 headers while keeping everything else the same would be fine. The trick is getting enough traffic for each variation. If you have a very high-traffic account, then it can be a good way to speed up the testing process. If you work with smaller, lower-traffic accounts, I recommend keeping it to 2, or 3 at the most.

  • Konrad

    Thank You @nickeppinger:disqus I’ve read the second part of the article – great piece of content as well. I think I’m going to follow Your advise about testing the ad copies. What would You recommend for testing for example bid adjustment (for different devices, days etc) ? If I am not using ACE I will need to create a separate ad group for testing purposes, which can make the account structure a little bit confusing.

    • Nick Eppinger

      In that case, you should probably use ACE. The method in this article is best for copy since you don’t need to alter account structure. To be honest, I very rarely “test” bid adjustments. I normally just let the campaigns run for a bit (maybe a week) and adjust bids based on performance.

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