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Archive for the ‘Paid Search’ Category

How a Local Business in Seattle Can Gain Street Level Insight in Google Analytics

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Did you ever want micro-level geographic information inside Google Analytics? What if you really need “street level” knowledge about your users; like where are they, what neighborhood are they in? Often, when we talk and write about Google Analytics we’re thinking about the big guys. National or even International traffic, filtering by country, comparing one region to another. We’re thinking macro, not micro.

I wrote previously comparing DMA areas to gain insight, but that’s really only helpful if you have a true national or bigger presence. What if you’re just a local Seattle business, and don’t really have much call for looking at traffic outside the Seattle-Tacoma metro area?

Well, first thing you should do is think about taking our Seattle Google Analytics, AdWords, and Tag Manager Training (shameless plug). Second, read on…

Seattle is actually ahead of the game when it comes to data, which is the real reason I’m using them as an example. The city has a Chief Technology Officer, and data.seattle.gov was started in 2010 as a central hub for all local Seattle data. In fact, a number of businesses claimed that the use of this local data helped them with their businesses.

How so? Well, if you’re a local business then the traffic from, and information about, the Queen Anne neighborhood of Seattle might be more important to you than Downtown or Riverview.

But how can you use Google Analytics to help you on this sort of granular level? Also what if you DO care about national level data, but you care about it on a very granular local level as well, maybe looking for interest in your brand to help place billboards, or expand your franchising? The truth is that you can’t, at least not right out of the box. But with a few very easy additions, you can start getting some great local data that can let you make street level decisions about your business in Google Analytics. (more…)

AdWords Remarketing Solutions: What are My Options?

If you haven’t heard about Google AdWords Remarketing by this point (1) get out from under that rock and (2) get back to the basics. Generally speaking, advertisers place a tag of some sort on their website. When a user reaches your website, the code snippet is fired on each pageview and subsequently cookies the user’s browser. The advertiser then creates audience lists which reference these cookies by defining particular eligibility conditions.

If you’re familiar with Remarketing then you might want to consider your options moving forward. Perhaps there’s a different implementation that is more appealing to you now.  Maybe you didn’t even know that you have options!  Check out the list below to learn what you can do. (more…)

Creating Marketing Personas to Improve PPC Experience

Creating Marketing PersonasWith minds constantly clouded by metrics and potential account optimizations, PPC account managers all too often overlook the most critical component in their marketing campaigns – Users.  By creating marketing personas we can keep users at top-of-mind and address them throughout the campaign build and optimization processes to prevent any potential oversight.

However you refer to your users, the people that come to your website seeking goods or services are THE driving force behind any and all current and future marketing initiatives.  Your website and business both depend on the user, so why not develop a marketing strategy that considers them as well?  The user is the single most important element in any PPC campaign, so please don’t make the mistake of forgetting about them when creating campaigns and associated content.

Creating marketing personas isn’t exactly easy, but it also doesn’t need to be complicated.  Use what you know about your business goals, your website, and your PPC campaigns to develop different types of personas.  Remember, your website doesn’t have just one type of user.  There are many and each persona behaves differently.  The content you deliver via your PPC campaigns should match the personas of users you expect to engage with your ads.  The end result will be a quality user experience and improved conversion rates.

So how do we get started creating marketing personas?

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Target Conversion Funnel in Paid Search Strategy

conversion-funnelPPC account managers should consider the conversion funnel while modeling an account’s structure.  Well-thought-out campaign organization and intelligent keyword selection will help build a quality user experience and improve performance. Think hard about the content your visitors are looking for and deliver it at the right time by building an account focused around these concepts.
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Google AdWords Call Extensions – How, Why and When

It’s no secret that we love Ad Extensions at LunaMetrics. Ad Extensions are the best way to enhance paid results on Google.com and provide searchers with the opportunity to dive further into your site, or, directly contact your business. Advertisers have a myriad of Ad Extension options and today, I’m going to make a strong case for you to test one of the most popular features, Call Extensions.

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How to Choose the Best PPC Agency

I’ve received a lot of feedback recently related to PPC agencies and the quality of service they provide. Sometimes the responses are encouraging, and other times they are somewhat disheartening. My hope is to squash these feelings and to provide anyone looking for quality service with a template to assess their prospective (or current) agency.

My advice is really quite simple: Do not be afraid to ask tough questions at any time during your relationship with your agency. It is simply unacceptable if at any point you feel slighted. To me, this is a sign of poor communication and lack of transparency.

You’ve entered into a partnership and, as such, the relationship is mutually beneficial OR detrimental. Take the time to work out the kinks and develop a solution that really works. In the long run, it will benefit both sides. (more…)

AdWords Conversion Tracking: BIG Changes.

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Perhaps one of the biggest changes since the Enhanced Campaigns announcement, which seems like ages ago. Come to think of it, AdWords changes in the past year have been blowing my mind. From the Ad Rank calculation change, to the color scheme switcheroo and now a change in conversion tracking? Touché, AdWords, touché.

If you haven’t read it already, check out the AdWords blog post from Tuesday which also has a video and an infographic for you visual folks out there.

What you need to know: (more…)

6 Display Campaign Lessons I Learned From My Mom

display campaign lessons from my momSome of the best advice I live by comes from my mom (hi, Mom!) and as much as it pained me to hear it as a child, there have been many moments in my adulthood when that advice came in handy, or would have come in handy if I had just listened. Like that one time I decided I was too tired to take the smelly trash out and the next morning, I awoke to the pungent smell of fish. Or that other time when I couldn’t keep my mouth shut and hurt someone’s feelings by accident. Or even better, that one time I bought a cute pair of shoes instead of food and wondered  why I was eating Ramen once again for dinner.

We’ve all been there at least once (twice, thrice…). Right?
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Active View CPM Changes Display Advertising Forever

Google AdWords Active View CPMThe most common display advertising cost structure is and always has been the CPM model, or cost-per-thousand impressions.  CPM is a semi-standard option that has been available across the full gamut of advertising options for years and years.  In fact, CPM stems all the way back to the olden days of print ads.  Remember those?  Oh, good… me neither.

The goal of the CPM advertising model is a very simple one at its root.  The advertiser seeks to expand advertising reach and ensure that ads have been viewed by as many users as possible.  Seems simple enough, and, conceptually, it’s a sound strategy.  Unfortunately, the cold, hard truth is that there has always been one unavoidable problem: measurability.

No worries though. We can kiss this problem goodbye with the advent of Active View CPM, because this bidding model guarantees that your ads are seen.  Display advertisers everywhere, REJOICE! (more…)

Three AdWords Features to Test & Try in Q1

It seems like just yesterday I was writing about my favorite and most earth-shattering AdWords changes of 2013. Now, we are more than halfway through January (where does the time go!?) and it’s time to think about your AdWords goals, or evaluate the new things that you’ve tested this year, if you haven’t already.

Originally, I started writing this article about features to try in 2014, but then immediately thought, “Alyssa – you know that there probably be thousands of changes in 2014.” Thus, the title of this blog changed from “features to test & try in 2014″ to “features to test & try in Q1.” Ready, set, go!

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